1. General provisions
1.1. These Purchase and Sale Rules are a legally binding document that determines the rights, duties and responsibilities of the Buyer and the Seller, the terms of payment for the goods, the procedure of delivery and return of the Buyer when purchasing the goods in the e-shop. By purchasing the goods in the e-shop the Buyer agrees to the application of these Rules.
1.2. E-shop „www.atvila.lt“ trade is carried out in the territory of the European Union.
1.3. The right to buy at www.atvila.lt e-shop has:
1.3.1. active natural persons, i.e. persons who have reached the age of maturity and whose capacity is not restricted by court order
1.3.2. minors between the ages of fourteen and eighteen years, with the consent of their parents or guardians, except when they have at their disposal their own income;
1.3.3. legal entities;
1.3.4. all of the above mentioned people's authorized representatives.
2. Purchase and sale contract
The Agreement between the Buyer and the Seller shall be deemed concluded from the moment when the Buyer has chosen the item (s) he / she has purchased, has formed the shopping cart and has filled the delivery information by clicking on the button "Pay" in the order form.
3. Buyer's rights
3.1. The Buyer has the right to purchase the goods in the “www.atvila.lt” e-shop in accordance with these Rules of the online shop.
3.2. The Buyer has the right to refuse the purchase and sale contract with the Seller, by writing (by e-mail, indicating the item to be returned and its order number) by notifying the Seller within 14 (fourteen) business days from the day of delivery.
4. Buyer's responsibilities
4.1. The buyer must accept the ordered goods and pay the price of the goods and their delivery (if any).
4.2. If the information provided in the registration form of the Buyer changes, he must update it immediately.
4.3. The Buyer undertakes not to disclose his login data to third parties. If the Buyer loses his login details, he must inform the Seller about this by the means of communication indicated in the "Contact" section.
4.4. The Buyer, using the “www.atvila.lt” e-shop, undertakes to comply with these Rules and not violate the laws of the Republic of Lithuania.
5. Seller's rights
5.1. If the Buyer attempts to harm the work, safety or stable operation of the e-shop, the Seller has the right to restrict or terminate the Buyer's access to the e-store or, in exceptional cases, to cancel the Buyer's registration without prior notice.
5.2. In special circumstances, the Seller may temporarily or permanently terminate the e-shop without prior notice to the Buyer.
5.3. The Seller has the right without prior notice to the Buyer to cancel his order if the Buyer does not pay for the goods within 5 (five) business days.
5.4. The e-shop www.atvila.lt has the right not to conclude a Purchase-Sale Agreement with a specific Buyer who has renounced the Purchase-Sale Agreement and returned the goods 2 times and more in the last 12 months.
5.5. The Seller reserves the right to cancel the Buyer's order for the following reasons:
5.5.1. Product balance is insufficient;
5.5.2. Unpaid payment for ordered goods;
5.5.3. Delivery information is misleading or inaccurate.
6. Seller's responsibilities
6.1. Create all the needed conditions for the Buyer to use the e-shop services.
6.2. Deliver the goods ordered by the Buyer to the address indicated by the Buyer and through the agreed delivery period.
6.3. The Seller, in the event of significant circumstances, cannot deliver the goods ordered by the Buyer, undertakes to offer similiar product and if the Buyer refuses to accept the offered product, to return the money which was paid by the Buyer in 14 (fourteen) work days.
7. Prices of the goods, payment order and terms
7.1. The prices of the goods in the shop and in the formed order are indicated in euros with VAT or without VAT. The e-shop "www.atvila.lt" reserves the right to change the prices of goods.
7.2. The buyer pays for the goods by bank transfer - after pre-printing the order and going to the bank department, or using the internet banking services or other payment methods provided in the e-shop „www.atvila.lt“, the money should be transferred to one of the bank accounts of Atvila UAB.
8. Delivery of goods
8.1. The goods are delivered by the Seller or his authorized representative.
8.2. The goods can be withdrawn free of charge by the Buyer in Atvila warehouse, located in Savanorių Avenue 180, Vilnius, or by ordering via courier "Omniva" or "Linkera". The seller can deliver the goods free of charge to legal persons who have signed a long-term cooperation agreement if the order ammount is greater than 100 euro and if the delivery address of the Buyer (legal entity) is in one of the following cities: Vilnius, Kaunas, Klaipėda, Šiauliai, Panevėžys, Alytus, Marijampolė, Tauragė, Radviliškis, Plungė, Šilutė, Gargzdai, Raseiniai, Mažeikiai, Kretinga, Utena, Ukmergė, Ignalina, Švenčionys, Švenčionėliai, Kedainiai, Jonava, Elektrėnai, Vievis, Kaišiadorys, Kuršėnai.
8.3. The goods are delivered to the address indicated by the Buyer.
8.4. The Seller undertakes to deliver the goods to the Buyer in accordance with the terms specified in the product descriptions. These terms do not apply if the Seller does not have the required goods and the Buyer is informed about the lack of goods ordered by him. The buyer agrees that in exceptional cases delivery of goods may be delayed due to unexpected circumstances.
8.5. The Buyer undertakes to accept the goods in person. If he cannot accept the goods himself and the goods are delivered to the specified address, the Buyer is not entitled to claim the delivery of the goods to the inappropriate entity based on other data provided by the Buyer.
8.6. In order to collect the goods from the warehouse, the Buyer, together with the Seller or his authorized representative, must check the condition of the goods, the quantity of goods, the quality and the assortment. When the Buyer signs an invoice (bill of lading) or other Transmission - Acceptance Document, the goods are deemed to have been handed over in proper condition.
8.7. If the Seller transfers more goods to the Buyer than the goods specified in the Contract, the Buyer must notify the Seller within the time period prescribed by law or the contract.
8.8. If the Seller, in violation of the contract, transfers to the Buyer less than specified in the sales contract, the Buyer has the right, if not provided for in the contract, to demand the delivery of the missing items, or refuse to accept the items and pay the price, and if the price has already been paid - demand repayment and damages.
8.9. If the Buyer accepts items that exceed the quantity specified in the contract, then the additional items accepted will be paid at the same price as the contract, unless the parties have agreed otherwise.
9. Return and replacement of goods
9.1. Return and replacement of goods is carried out in accordance with the Minister of Economy Act 2001. June 29 by Order no. 217 approved "Rules for Return and Replacement of Goods" and Minister of Economy August 17 by Order no. 258 approved "Rules for the Sale of Goods and Provision of Services when Contracts are Concluded by means of Communications".
9.2. The Buyer may use the return right to return the goods within 14 (fourteen) business days from the date of delivery of the goods to the Seller.
9.3. The returned item must be in the original tidy package, not used, the product must be undamaged by the Buyer, without losing its commercial appearance (undamaged labels, uncoated protective film, unpacked packaging, etc.). The returned item must be of the same type as received by the Buyer. It is necessary to present the purchase document and the guarantee card (if issued) when returning the goods.
9.4. Goods which The Buyer wants to return have to be delivered in person or by courier. The goods will be accepted by our office, which can be found under "Contacts" page. In the case of return of the goods according to Article 9.8. The Buyer shall bear the cost of returning the goods as provided for in paragraph.
9.5. When the goods and / or defective goods are returned, the Seller undertakes to take such goods and replace them with the corresponding suitable goods. If The Seller does not have similar goods, he returns the money paid by the Buyer for the goods.
9.6. If the Buyer fails to provide a purchase-sale document, the Seller is not obliged to accept the goods for return.
9.7. If the Seller proves that the defect of the product was caused by the fact that the Buyer has violated the rules of use or storage of the goods, such goods shall not be changed, the defects shall not be eliminated and the money shall not be returned.
9.8. If the buyer does not like the shape, size, color, pattern or completeness of the purchased item, he is entitled to demand a replacement it with an analogous product within fourteen days from the date of sale of the goods if the seller has not set a longer term. If the seller does not have the goods suitable for replacement, the buyer has the right to the term to return the goods to the seller and to recover the money paid for it.
9.9. The Buyer can use these rules in 9.8. if the item has not been used, it is not damaged and has no loss of commercial appearance. Changing the appearance of the product or its packaging, which was necessary to inspect the product, cannot be considered as a change in the appearance of the product.
9.10. Goods that have been specially prepared, cut, cut, etc. at the request of the buyer may only be changed or returned with the consent of the seller.
9.11. If the item sold does not meet the quality requirements and the seller has not discussed its defects with the buyer, then the buyer has the right to demand the following at the option of the buyer:
9.11.1. that the item, as described in the contract, is replaced by an item of good quality, except where the defects are minor or due to the fault of the buyer;
9.11.2. to reduce the purchase price accordingly;
9.11.3. that the seller would eliminate the defects of the item free of charge within a reasonable period of time or reimburse the buyer for their remedies if the defects can be eliminated;
9.11.4. return the price paid and cancel the contract when the sale of the item of inappropriate quality is a material breach of the contract.
9.12. The Seller shall have the right not to accept the goods returned by the Buyer if the Buyer does not follow the return procedure set out in these Rules.
10. Responsibility
10.1. The Buyer is responsible for the correctness of the data provided in the registration form. The Buyer assumes responsibility for the consequences of incorrect or inaccurate data provided in the registration form.
10.2. The Buyer must keep the data of his / her connection to the e-shop and not disclose it, ensure that the data is known only to him / herself and use the data only by himself / herself, not to pass it on to other persons or to access or use the data. All actions performed using the Buyer Identification Data are considered to have been made by the Buyer and the Buyer assumes full responsibility for the consequences of such actions.
10.3. The Seller shall be released from any liability in cases where the loss arises from the fact that the Buyer, irrespective of the Seller's recommendations and his obligations, has not become acquainted with these Rules, even though such a possibility has been granted to him.
10.4. The Seller is not responsible for the information provided on the websites of other companies, even if the Buyer enters these websites through the links in the Seller's e-shop.
11. Sending information
11.1. The Seller sends all messages to the e-mail address indicated in the Buyer's registration form.
11.2. The Buyer shall send all notices and questions to the addresses indicated in the "Contact" section of the Seller's Online Store.
12. Final provisions
12.1. These rules are governed by the law of the Republic of Lithuania.
12.2. All disagreements arising from the enforcement of these rules shall be resolved by negotiation. In case of disagreement, disagreements shall be resolved in the manner prescribed by the laws of the Republic of Lithuania.